How to amend a rejected claim

Once a claim has been submitted to your approver, the approver can reject a claim or part of the claim so that it is returned to you for amendment e.g. a receipt may need to be attached, more notes may need to be added in the description.

  1. Log into your Webexpenses account
  2. Claims or claim items that have been returned to you for amendment will have a claim status of, Rejected
  3. Hover over the Note icon to reveal the amendment required
  4. Click on the Title of the rejected claim/claim item you would like to amend (note that the original claim ID is shown in brackets)
  5. Click on the Claim item that needs to be amended
  6. Make the necessary changes and click, Save
  7. Go to Actions and click, Submit to resubmit your claim item/claim
  8. Enter a note to explain the action you have taken and click, Submit.