How to reject a claim item – accounts approvers

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  1. Select the claim item or items that you want to return to the claimant
  2. Now click Actions at the top of the screen
  3. Click Reject in the menu
  4. Click OK to confirm the reject
  5. Enter the reason why the claim item is being returned, and the action required by the claimant
  6. Click the Reject button
  7. The claim item or items have now been returned to the claimant for amendment.