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1. Ensure that you are logged into your Webexpenses account as an Administrator at Company/Entity level
2. Click Administration
3. Now click Credit Card
4. Select the Failed Credit Card Transactions tab
5. Move the mouse over the warning icon to confirm that it is a duplicate transaction
6. Now click on the icon to expand the screen
7. This transaction has already been added to a claim
8. Click Reject to delete the duplicate transaction
9. This transaction has previously been deleted
10. Click Reject to delete the duplicate transaction
11. In this instance, the transaction is a duplicate of an item that is shown in the Failed Credit Card Transaction grid, or is awaiting action in the claimant’s credit card area
12. Click Update to replace the original transaction or click Reject to keep the original transaction and delete the duplicate.

Take a look at our in-depth user guide, Managing failed credit card transactions.